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Travel Glossary |
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Add-on - An option, usually at extra cost, added to
travel arrangements.
Adjoining rooms- Hotel rooms that are next to one another but do not have connecting
doors.
Advance purchase requirement - An airfare that must be purchased a certain number of days before
departure in order to receive the best rate.
ARC - The Airlines Reporting Corporation - oversees the tracking
of payments from travel agency to airline, upon issuance of
tickets; created by the air carriers.
Airport
access fee - A fee that is paid by the car rental companies
to the airport authority, for the use of shuttle vehicles, etc
- usually passed on to the consumer.
Availability - The actual number of seats that are free to be sold at a particular
rate.
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Base fare - The price of an airline ticket before any
fees, taxes or surcharges are applied to the price.
Blackout dates - Are a date or a series of
dates where travel at a particular rate is not available. Can
be used for airline tickets, car rentals, and/or hotels.
Blocked space - Seats or rooms on airplanes
or in hotels that have been held aside to be sold by consolidators,
generally at a reduced rate.
Boarding pass - A receipt with a seat number, which is now issued only at
check-in at the airport.
Bulk contract - An agreement whereby an airline sells large blocks of seats
at a discount for resale by a third party.
Bulk
fare - A fare only available when buying blocks of
airline seats.
Business class- A relatively
new class of airline service, located between coach and first
class, that was created to appeal to the business traveler.
The amenities provided in business class vary from carrier to
carrier.
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Cancellation penalty - A monetary penalty that a company
will apply to its clients when they (the clients) decide to
cancel an already confirmed and paid for booking.
Commission-
An amount added to the base fare of a ticket that a travel agent
or consolidator adds in order to make a living.
Consolidator - A business that has contracts with airlines to sell tickets
in bulk, generally at a discounted rate.
Corporate
agency - A travel agency that specializes in corporate
clients.
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Domestic fare - A fare charged for travel within a
country.
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Electronic ticket - A newer system of issuing tickets
to clients whereby a "paperless" ticket is issued
which allows the client to check in only using proper photo
identification. Electronic tickets are preferable to paper ones
because they can not be lost or stolen so they are safer to
use than paper tickets.
Exclusive fare-
An airfare that is offered solely through biztraveldeals.com
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Fare basis (code) - The code or codes on which the
price of an airline ticket is based.
First
class - The highest class of service, available on
most aircraft.
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Global distribution system (GDS) - An international
computer reservation system that accesses many databases of
suppliers, airlines, etc. in different countries, such as Sabre.
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Hub - An airport or city in which an airline has a
major presence and many flights to other destinations.
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IATAN - International Airlines Travel Agent
Network - Administers the IATAN card, the only widely accepted
form of legitimate travel agent identification.
Interline connection - A flight on one airline
that connects to a flight on another carrier.
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Land arrangements - All the details of the land portion
of a trip (hotel, car, tours, sightseeing, etc.).
Layover - Refers to the period of time spent while waiting for a transportation
connection.
LDW - loss damage waiver - additional insurance pertaining to car rentals, covering theft
and vandalism in addition to accident damage.
Leisure
travel - Travel for pleasure as opposed to business.
Limited service hotel - A hotel property
without a restaurant.
Lowest available fare - The current lowest airfare that is available for purchase
at that moment.
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Maximum stay - The longest period of time one may stay
at a particular destination and still qualify for a specific
airfare.
Minimum connect time - The
shortest amount of time needed to transfer between flights.
It is generally best to give oneself more time as opposed to
less.
Modified American plan ( MAP) - Meal plan that includes two daily meals, usually breakfast
and dinner.
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Net fare, net rate- Refers to the fare that is offered
to a customer after the commission has been applied.
No show - A passenger who doesn't show for
a flight, hotel, or rental car booking.
Non-refundable.
Generally used in reference to an airline ticket, that if canceled
no money will be returned to the client.
Non-transferable - An air ticket that cannot be used by anyone else.
Nonstop - A flight that does not stop while
on route to its first destination.
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Occupancy rate - The percent of hotel rooms expected
to be filled during a specific time period.
Offline
connection - A change of aircraft also involving a
change of carriers.
Off-peak - A time or season when less travel occurs. Also, fares
tend to be lower during these times.
Operator - A company providing transportation or travel related
services (airline, cruise line, railway, hotel, car Rental Company,
etc.).
Overbooking - When an airline
sells more seats than are available on a particular flight.
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Passenger facility charge (PFC - A fee for
the use of many airports, added in to the cost of an air ticket.
Passenger name record (PNR) - The official
name of one's reservation in a computer reservation system (CRS).
Personal effects coverage - Additional
car rental insurance covering loss of personal property from
the rented vehicle.
Point-to-point - Refers to the fares between two cities.
Published
fare - A rate that is offered directly by the airlines.
Generally these are the highest rates available.
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Rack rate - The standard price of a hotel room before
any discount has been taken.
Reconfirm - To recheck a reservation.
Record locator - The number assigned to a reservation in an airline's computer
system. No two reservations will ever have the same record locator
number.
Red-eye flight - An overnight
flight that leaves at night and arrives early the next morning.
Reissue - When a new ticket has to
be created in exchange for another due to change of plans, dates,
etc. In most cases a reissue will also involve fees and/or penalties.
Round trip - A flight to a single
destination and a return.
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Sabre®- A computerized travel reservation system.
Saturday night stay - A requirement by
the airlines that your travel must involve a Saturday night
stay over in order to obtain the lowest fare.
Scheduled
carrier - An airline that operates on a regular, published
schedule.
Special fare - Any fare
other than those normally offered.
Shoulder
season - The period of time between the high and low
seasons when rates for a destination are between their highest
and lowest.
Suite - A hotel room
that is ranked by a property as a nicer class of room which
also has more available amenities and space.
Supplier - Any company that supplies travel and/or related services to
the traveling public.
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Through passenger - A passenger who is not disembarking
at a particular stop while en route to the final destination.
Ticket stock - Blank airline tickets.
Travel agent-. Any person who sells travel
products on a commission basis.
Travel agency-
Usually used in the travel industry to refer to an ARC-appointed
storefront retailer.
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Unlimited mileage - No mileage restriction when renting
a car.
Unrestricted fare - An airfare
that has no special advance purchase, Saturday stay or certain
days to travel requirements, and is usually refundable.
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Waiver - A written acknowledgement that a passenger
has declined something.
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